Policies
Returns & refunds
Draft for the development preview — not final and not legal advice. To be reviewed by a qualified professional before launch.
Return window
The return window and conditions will be defined before launch, and will meet or exceed the statutory rights in each market (for example, the EU 14-day withdrawal right).
How to start a return
Contact support with your order number. We will confirm eligibility and provide instructions.
Refunds
Approved refunds are issued to the original payment method. Processing times depend on the payment provider.